Fy99 Privacy Policy — Your Data Is Safe With Us

Fy99 (referred to as "we", "us", or "the platform") is an online gaming and Sports Betting service provider. This Privacy Policy ("Policy") explains what information fy99 collects about you through its website and mobile app, how that information is used, and how it is kept secure.

By using fy99, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services. We may update this policy from time to time, and any new version will be published on the website.

This policy is part of our Terms & Conditions and Responsible Gaming Policytogether form a complete framework. We encourage you to read these documents together.

Fy99 collects only the data that is necessary to provide our services, maintain security, and meet legal obligations. We do not ask for anything beyond what is needed.

A photo of your National ID or passport may be requested for KYC verification. These documents are stored on encrypted servers and used solely for the verification process.

Fy99 uses your data only for clearly defined purposes. No information is used beyond what has been stated.

• To create, manage, and complete the verification process for your account.
• To process deposits, withdrawals, and other financial transactions.
• To detect and prevent fraud, money laundering, and other illegal activities.
• To send you customer support, technical assistance, and important updates.
• To deliver bonuses, promotions, and personalized offers.
• To monitor responsible gaming and intervene when necessary.
• To meet legal and regulatory obligations.
• To conduct analytics and improve the platform's services.

Fy99 does not generally share your personal data with third parties. However, limited sharing may occur in the following circumstances:

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket receive the necessary data to process transactions. They operate under their own privacy policies.
• Game Providers: Licensed game providers receive limited session data necessary to operate their games.
• Legal Authorities: We are required to share information with authorities when mandated by a court order or legal investigation.
• Anti-Fraud Services: Limited data may be shared with specialist security firms to detect fraud.
• Business Transfer: If fy99's business is transferred to another entity, your data may be transferred as well, though the new entity will be required to honour this policy.

Outside the limited cases above, fy99 does not share, sell, or rent your data to any third party. That is our core commitment.

Fy99 employs industry-leading technical and organizational measures to protect your data. Our security framework is regularly tested through independent audits.

• TLS/SSL Encryption: All data transferred between your browser and our servers is protected with 256-bit SSL encryption.
• Encrypted Database: All sensitive data stored on our servers is kept in an encrypted state.
• Two-Factor Authentication: You have the option to enable two-factor authentication when logging into your account.
• Access Control: Only authorized personnel can access data on a need-to-know basis.
• Regular Security Audits: Penetration testing and vulnerability assessments are conducted on a regular basis.
• Data Backup: Data is regularly backed up to secure locations.
• Incident Response Plan: In the event of a security incident, affected users will be notified within 72 hours.

No digital system is 100% risk-free. However, fy99 takes every precaution to protect your data. If you notice any security issue, contact support immediately.

The fy99 website and app use cookies to enhance your experience. Cookies are small text files stored on your device.

You can manage cookies from your browser settings. However, disabling essential cookies may affect the functionality of certain fy99 features.

Fy99 believes you should have full control over your own data. To that end, we guarantee the following rights:

• Right to Access: You may request to know what information fy99 holds about you.
• Right to Rectification: You can request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request that your data be deleted, subject to certain conditions.
• Right to Portability: You can receive your data in a machine-readable format.
• Right to Object: You may object to the processing of your data for certain purposes.
• Marketing Opt-Out: You may opt out of promotional messages at any time upon request.

Please note that certain data may be legally required to be retained for a specified period due to legal obligations such as anti-money laundering laws. In such cases, full deletion may not be possible.

Fy99 strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect data from minors.

• Age is verified at registration, and KYC documents may be requested in cases of suspicion.
• If a minor's account is identified, it is immediately suspended and all associated data is deleted.
• If parents have any concerns, please contact us at support@fy99.ws.

The fy99 platform may sometimes include links to third-party games or payment services. These third-party websites and services have their own privacy policies, and fy99 is not responsible for them.

We recommend reading the privacy policy of any third-party service before using it. fy99 is not responsible for data breaches on the part of third parties.

Fy99 may update this Privacy Policy as needed — due to legal changes, new services, or technical developments.

• You will be notified in advance by email or SMS of any significant changes.
• Each version will include the date it was last updated.
• Continued use of fy99 after any changes constitutes acceptance of the updated policy.
• To request a copy of a previous version, please contact our support team.

For any privacy-related questions, concerns, or complaints, please reach out to our Data Protection Team. We take all complaints seriously.

• Email: support@fy99.ws (Subject: Privacy Request)
• Live Chat: Directly on the website — available 24/7
• Response time: typically within 72 hours, up to 30 business days for complex matters

If you believe we have not handled your data properly and the matter cannot be resolved with us directly, you have the right to file a complaint with the relevant regulatory authority.