Fy99 Terms & Conditions — Complete User Guide

Fy99 (referred to as the "Platform" or "we") is an online gaming and Sports Betting service provider. These Terms & Conditions ("Terms") govern the legal relationship between fy99 and its users ("you" or "member").

By visiting the fy99 website, creating an account, or using any of our services, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using fy99's services.

These Terms are governed by the applicable laws of Bangladesh. fy99 reserves the right to update these Terms at any time. Changes take effect as soon as they are published on the website.

• These Terms are available in both English and Bengali; in the event of any conflict, the English version shall take precedence.
• You must be 18 years of age or older to use fy99's services.
• Fy99 reserves the right to refuse service to any individual at its sole discretion.
• These Terms, together with our other policies, form a complete agreement between you and fy99.

To enjoy the full range of services on fy99, you'll need to create a personal account. All information provided during registration must be accurate and up to date.

• Each individual may register only one account. Creating multiple accounts is strictly prohibited.
• You are responsible for keeping your account login credentials confidential. Sharing account access with any third party is strictly prohibited.
• To change the name or national ID details provided at registration, please contact our support team.
• If you suspect any unauthorized access to your account, contact fy99 support immediately.
• Withdrawals may be restricted until the verification (KYC) process is complete.
• If multiple accounts are operated from the same device or IP address, fy99 reserves the right to close both accounts.

Mobile number verification is required during registration. Some services will be restricted until your number is verified. Never share the OTP sent to your phone with anyone — fy99 will never ask for your OTP over the phone.

Fy99 supports deposits and withdrawals via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT/৳). Deposits are generally credited to your account instantly.

• Minimum deposit: ৳200; Maximum single deposit: as per the limit set by fy99.
• Minimum withdrawal: ৳500; withdrawals are typically processed within 5 to 30 minutes.
• KYC verification must be completed before withdrawals can be processed.
• Only payment methods registered in your name may be used.
• Fy99 reserves the right to place withdrawals on hold for suspicious transactions until verification is complete.
• Deposited funds must be wagered at least once before a withdrawal can be made (in accordance with our anti-money laundering policy).
• Fy99 is not responsible for delays caused by technical issues on the part of the payment gateway.

Withdrawals are processed once fy99 completes its verification procedure. New members may be subject to additional verification on their first withdrawal. For any payment-related issues, contact us via 24/7 Live Chat.

Fy99 regularly offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and free spins. Each bonus has its own terms, which are clearly stated alongside the offer.

• Welcome Bonus: 100% on your first deposit — up to ৳5,000. Wagering requirement: 30x.
• Only one bonus may be active at a time. Stacking bonuses is not permitted unless explicitly stated in the offer.
• Bonuses may only be used on games where they are explicitly applicable.
• Only one welcome bonus is issued per account — multiple claims from the same device or IP address will not be accepted.
• If fy99 suspects bonus abuse, it reserves the right to void the bonus and any associated winnings.
• Bonuses are generally valid for 7 days — specific offers may have different expiry dates as stated.
• Winnings from free spins are also subject to wagering requirements.

Fy99 reserves the right to modify or cancel any bonus offer at any time without prior notice. However, the terms of a bonus already claimed will not be changed. For any bonus-related queries, please reach out to our support team.

General rules apply when placing bets on fy99. Rules for Sports Betting and casino gaming may differ. Detailed rules for each game or betting market can be found in the relevant section.

• Once a bet is confirmed, it cannot be changed or cancelled — except where the cash-out feature is available.
• If incorrect odds are displayed due to a technical error, fy99 reserves the right to void the affected bets.
• If match-fixing or the use of insider information is suspected, the relevant bets and winnings may be voided.
• Bets will be settled once the result of a sports event has been officially announced.
• Maximum bet limits vary by game and market — please bet within the limits shown on the platform.
• Any attempt to exploit betting advantages through multiple accounts will result in account suspension.

During live betting, odds may change due to internet connection delays. Please check your betting history to confirm whether a bet was placed successfully. fy99 reserves the right to set limits on maximum payouts.

Certain activities are strictly prohibited on fy99. Any violation may result in permanent account closure and forfeiture of associated winnings.

• Using bots, automation software, or artificial intelligence to place bets.
• Using the platform for money laundering or any form of illegal financial activity.
• Attempting to gain unauthorized access to another member's account.
• Hacking, phishing, or any form of cyberattack targeting fy99's systems.
• Creating multiple accounts with false information to claim bonus benefits.
• Harassment, threats, or abusive behavior toward other members.
• Unauthorized use of the fy99 brand name or logo.

Fy99 reserves the right to temporarily suspend or permanently close a member's account under certain circumstances. Members may also request to close their own account at any time.

• Members will be notified by email or SMS if their account is suspended.
• You will be given the opportunity to withdraw your balance before account closure, unless the closure is due to a terms violation.
• If your account is closed due to a terms violation, all bonuses and winnings may be forfeited.
• If you wish to close your account voluntarily, please contact our support team.
• Self-exclusion requests are also processed under our Responsible Gaming policy.

Fy99 believes gaming is entertainment. We are committed to promoting Responsible Gaming and offer several tools on our platform to help you play in a healthy, balanced way.

• Deposit Limits: set daily, weekly, or monthly deposit limits.
• Session Limit: decide in advance how long you want to play in a single session.
• Reality check: receive reminders about your gaming time and spending at set intervals.
• Self-Exclusion: Options available ranging from a 30-day break to permanent exclusion.
• Cooling-off period: take a temporary break ranging from 24 hours to 6 weeks.

If you're experiencing a gaming problem, contact our Responsible Gaming Page See. Asking for help takes courage — there's no shame in it.

Fy99 takes the protection of your personal information very seriously. Your data is collected, used, and safeguarded in accordance with our Privacy Policy. For more details, visit our Privacy Policy Read the page.

• Your information is never sold to third parties.
• Payment information is secured with SSL encryption.
• Documents submitted for KYC verification are stored securely.
• To view or delete your data, please contact our support team.

Fy99 reserves the right to update these Terms & Conditions at any time. Registered members will be notified of significant changes via email or SMS. Continued use of the platform after any update constitutes acceptance of the revised terms.

If you have any questions or complaints regarding these Terms & Conditions, please contact our support team:

• Email: support@fy99.ws
• Live Chat: Chat with us directly on the website — available 24/7.
• We will respond to your complaint within 72 hours of submission.

If any part of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue in full effect. Any disputes between fy99 and a member will first be addressed through mutual negotiation.